Cancellations should be made in writing by email, and sent by the lead name whose email address is the one recorded against the booking. Cancellations will become effective from the delivery date of the cancellation email. All cancellations are subject to a charge payable by the customer as detailed below. Charges for cancelled bookings will be confirmed to you by invoice within two weeks of cancellation. Please note: these charges also apply, if you have failed to make payment on time and we cancel your booking as a result. In addition, your booking will be treated as cancelled and the same charges will apply if you decide to change your accommodation from one property to another.
Cancellation notice given: Cancellation charge applied:
More than 80 days Deposit only (30%)
79 – 60 days 80%
59 days or less 100%