The check-in procedure depends on which property you have selected for your holiday. Some villas are fitted with key boxes so the key code will be provided to you before your arrival, and you can complete a self-check-in. In other properties, you will be handed a physical key by either the maintenance team or the property owner on arrival. We require passport details for all guests staying at the property, and you may send this to us before your arrival or, at the latest, by 7 p.m. on the day of your arrival.